Apply to join Master Shopkeepers, our peer group and coaching program for B&M Store Owners!
Get your onboarding steps, membership terms, payment information and answers to common questions here. You'll find the exact same information under GUIDE #1 in the MSK Facebook Group.
From calculating key metrics to determining optimal starting inventory, these tools streamline your decision-making process, ensuring your store operates efficiently and effectively.
This module is designed to help you work ON your business, not just IN it. The resources provided will enhance efficiency, guide your planning, and keep your business on track. Note: If you have the digital planner or workbook, some worksheets may overlap, but not all.
This module offers simple tips on bookkeeping, bartering, and taxes for retail businesses. Learn how to keep your finances in order, understand reports, handle bartering, and prepare for tax time with ease.
This module provides lessons and tools to ensure your business remains financially healthy and can thrive even in challenging times, help you maintain a positive cash flow, and drive sustainable growth.
This module equips retail store owners with crucial metrics to track and improve business performance. Learn to use key indicators like sales per square foot and inventory turnover to make data-driven decisions.
This module equips independent retail store owners with essential hiring tools, including templates, workbooks, job descriptions and more to help you streamline the hiring process and secure the right talent.
This module provides store owners with tools for effective management, covering key areas such as an employee handbook template, helpful policies, an onboarding plan and more to support managing a team.
This module will teach you how to set up effective inventory management, highlighting its importance and key metrics to ensure balanced and efficient stock flow. Learn to optimize stock levels and improve cash flow with practical strategies.
This module focuses exclusively on social media marketing, providing in-depth lessons on platform-specific strategies, content creation, audience engagement, and analytics. Retailers will learn how to leverage social media to build brand awareness, foster community, and drive sales effectively.
This module provides retail store owners with essential strategies for streamlining daily operations, improving efficiency, and maintaining smooth business workflows.
This module explains store intensives, a hands-on experience that helps retailers optimize their operations. Downloadable case studies highlight real stores’ transformations and offer valuable insights and lessons for group members to apply in their businesses.
MSK features over 25 types of retail stores and business models. Subgroup calls allow members to connect with others offering similar products or services. Access all past subgroup calls in this module.
This supporting content provides you with an opportunity to listen to group members share their retail stories and journeys in shopkeeping. Looking for inspiration and relatable stories? These episodes can be incredibly impactful!
This module contains lessons from a challenge I taught in 2021 to help group members to start tracking metrics, setup systems, and monitor the health of their store.
The "Reopen with Confidence" series was created during the COVID-19 pandemic, when many shopkeepers were forced to close due to mandated shutdowns. This series aimed to help store owners generate revenue, prepare for reopening, and address mindset challenges, offering valuable lessons that remain relevant even outside of a pandemic.