Get your onboarding steps, membership terms, payment information and answers to common questions here. You'll find the exact same information under GUIDE #1 in the MSK Facebook Group.

Explore the 6 stages of shopkeeping, identify your current stage, and download a concise 4-page 'Blueprint'. Each blueprint points you to essential resources and lessons in The Lab to help you grow to the next stage of business.

This module features a curated selection of podcast episodes and articles to keep you informed about evolving industry and small business trends.

From calculating key metrics to determining optimal starting inventory, these tools streamline your decision-making process, ensuring your store operates efficiently and effectively. 

This module is designed to help you work ON your business, not just IN it. The resources provided will enhance efficiency, guide your planning, and keep your business on track. Note: If you have the digital planner or workbook, some worksheets may overlap, but not all.

Find lessons to help you navigate and setup Point of Sale systems, websites, e-commerce and technology. In this module you'll also learn about omnichannel retail and discover additional software and tools that can be helpful to retailers.

This module provides practical tips and strategies for hosting engaging workshops in your retail store or online, helping you attract and retain customers. 

This module offers simple tips on bookkeeping, bartering, and taxes for retail businesses. Learn how to keep your finances in order, understand reports, handle bartering, and prepare for tax time with ease.

This module provides lessons and tools to ensure your business remains financially healthy and can thrive even in challenging times, help you maintain a positive cash flow, and drive sustainable growth.

This module equips retail store owners with crucial metrics to track and improve business performance. Learn to use key indicators like sales per square foot and inventory turnover to make data-driven decisions.

This module offers a curated series of general business podcast episodes and lessons designed to provide retail store owners with foundational knowledge and practical strategies for running a successful business.

This module equips independent retail store owners with essential hiring tools, including templates, workbooks, job descriptions and more to help you streamline the hiring process and secure the right talent.

This module provides store owners with tools for effective management, covering key areas such as an employee handbook template, helpful policies, an onboarding plan and more to support managing a team.

This module will teach you how to set up effective inventory management, highlighting its importance and key metrics to ensure balanced and efficient stock flow. Learn to optimize stock levels and improve cash flow with practical strategies.

This module empowers independent retailers to transition from each phase of leadership: from delegating (in Stages 1-3) to managing daily operations (stage 4) to leading their teams with vision and purpose (stages 5-6).

This module explores a variety of marketing strategies outside of social media, offering lessons on email marketing, content marketing, loyalty programs, and other forms of marketing to get more foot traffic into your store. 

This module focuses exclusively on social media marketing, providing in-depth lessons on platform-specific strategies, content creation, audience engagement, and analytics. Retailers will learn how to leverage social media to build brand awareness, foster community, and drive sales effectively.

This module delves into the principles of effective merchandising and store layout, including lessons on elements of a great cash wrap, tips for a visually appealing store, store design, window displays and more.

There are over 20 different types of retail stores and business models in MSK. Subgroup calls give members the opportunity to discuss their particular business type with group members who do or offer the same products or services. Visit this module to get access to all previously recorded subgroup calls.